Wait time charges are $60 per hour (For Sedans), $75 per hour (For SUVs) on all wait times that occur after the given free grace Period has elapsed.
Our state of the art reservation and dispatch software automatically checks and updates all incoming flight arrivals for all of Airport pickups which is instantly updated on the chauffeur end for the accuracy and avoidance of wait time charges
20% Deposit is NON-Refundable on all reservations.
If fifteen minutes or more have elapsed from the dispatch and the passenger calls dispatch office or the car has arrived and the passenger goes out to the driver to tell him/her that the job is canceled that is considered a billable no show which is a full fare charge.
If customer did not show for his pick-up or call to cancel we will hold the car for 60 minutes and will try to contact the passenger during that time unless the customer authorized waiting time we will hold the car until the authorized wait time expires if no contact is made we will release the vehicle and it will be considered a billable no show which is a full fare charge Plus the wait time.
All transportation services must be booked in advance. A valid credit card is required to secure your reservation. Whether booking online or by phone, all reservations are subject to confirmation and approval.
The cost of service depends on the type of vehicle you choose, the type of service (whether it’s hourly or point-to-point), distance traveled, and duration. Extra charges may apply for waiting time, additional stops, tolls, airport parking fees, and other incidental costs. Gratuity is not automatically included unless otherwise mentioned. Rates are subject to change without prior notice
For airport pickups, we offer a 30-minute grace period after the flight’s arrival for domestic flights and 60 minutes for international flights. After the grace period, waiting time charges will apply in 15-minute increments, based on the hourly rate of the vehicle booked. For non-airport pickups, a grace period of 15 minutes is offered. After that, waiting charges will apply.
Any changes to a reservation should be made as early as possible. We will do our best to accommodate last-minute changes, but they are subject to vehicle availability and may result in additional charges.
We expect all passengers to behave respectfully and responsibly during the ride. Any passenger who causes damage to the vehicle will be charged for repair or cleaning. Smoking, vaping, or consuming illegal substances is strictly prohibited inside all vehicles.
If a vehicle requires deep cleaning due to spills, stains, or other messes caused by a passenger, a minimum cleaning fee of $250 will apply. If a vehicle is damaged, the cost of repairs will be charged to the client in full.
All chauffeurs are properly trained, licensed, and insured. Vehicles are routinely maintained to ensure they meet safety standards. For your safety, we require all passengers to wear seat belts while the vehicle is in motion.
